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Our Team!

Meet The Humans Behind The Happy Tails

If there’s one thing we take very seriously at Bell Reed, it’s the people looking after your pets. Our team is made up of trained animal care professionals, many holding Level 3 qualifications in Animal Management, alongside training in animal behaviour and pet first aid. In short: they know their stuff.

 

But what really makes our team special? The love.

The chats with the dogs. The gentle reassurance for nervous guests. The extra cuddles, treats, and “how can you be THIS cute?” moments sprinkled throughout the day.

 

Our staff understand that every dog and cat is different, and they go above and beyond to make sure each guest feels safe, settled, and completely at home. Whether it’s sticking to routines, offering calm companionship, or simply making sure no one ever feels short on affection, our team treats every pet like part of the Bell Reed family.

 

Professional, passionate, and proudly pet-obsessed, this is a team that turns care into an art form.

 

Basically… your pets are in very, very good paws. 🐾

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Keith Bax

Owner

We are asked the team, if you were a dog or cat, which would you be - and why?

 

German Shephard energy - always looking ahead, full of ideas, can't resist getting involved, and keeps the whole pack moving forward.

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Heather Bax

Owner

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Cat energy - quietly working behind the scenes, full of lists and clever ideas, and happiest making everything sparkle!

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Hollie Bax

Manager

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Working dog through and through - early mornings, late nights, and a brain that never switches off!

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Kiara sprintall

Assistant Manager

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Spaniel Vibes - full of energy, keeps the team in line, loves a good laugh with the dogs, and always sneaking chocolate when no one is looking!

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Bridie Bax

Dog Groomer At Mucky Pups Parlour

 

We are asked the team, if you were a dog or cat, which would you be - and why?

Golden Retriever heart - gentle with those that need extra care, endlessly patient, and obsessed with making every dog feel loved.

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Cameron Bax

Lead Dog Trainer At SK9A

 

We are asked the team, if you were a dog or cat, which would you be - and why?

German Shephard brain, Border Collie work ethic - serious about routines, protective of the pack, and loves a job well done.

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Kelly Stocks

Senior Pet Handler

We are asked the team, if you were a dog or cat, which would you be - and why?

 

German Shephard confidence with Golden Retriever joy - experienced, capable, great with dogs, and always smiling!

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Sam Roberts

Senior Pet Handler

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Cat energy with a check list - quiet, focussed, and very serious about cleanliness.

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Jeni Catt

Pet Handler

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Labrador heart - loves all animals without judgement , handles the tricky ones with ease, and believes cuddles fix everything.

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Emily Simpkin

Pet Handler

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Spaniel Vibes - full of energy, keeps the team in line, loves a good laugh with the dogs, and always sneaking chocolate when no one is looking!

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Alex Elderage

Pet Handler

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Golden Retriever heart - gentle with those that need extra care, endlessly patient, and obsessed with making every dog feel loved.

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Richard Steadman

Maintenance 

We are asked the team, if you were a dog or cat, which would you be - and why?

 

Old-school working dog energy - does every job going, keeps the place standing, works nonstop, and communicates mainly through sarcasm.

Conveniently located for customers in:

Heathfield -only 5 minutes away

Uckfield - a short 15 minutes drive
Hailsham & Horam - around 10 mins by car

Mayfield, Burwash, and Crowborough - under 20 minutes

On route from Tunbridge Wells to Eastbourne via the A267

Gatwick Airport - Approximately 40 minutes via A22 and A267, perfect for travellers needing pet care while flying

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Licensed with Wealden District Council for

providing boarding for Dogs in kennels;

Keith Bax : LN/23957

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Licensed with Wealden District Council for

providing boarding for cats;

Keith Bax : LN/23958

CONTACT US

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